REFUND POLICY

2.RETURNS & REFUNDS POLICY (ACL COMPLIANT)
This policy operates in addition to your rights under the Australian Consumer Law.
2.1 Change of Mind

• Returns accepted within 14 days of delivery

• Items must be unworn, unwashed, and with original tags

• Sale items are not eligible unless faulty

• Return shipping costs are the customer’s responsibility

2.2 Faulty or Incorrect Items
You are entitled to a replacement, repair, or refund if the product:

• Has a major fault

• Is not as described

• Is unsafe or defective

2.3 How to Return
Contact us at [insert email] with your order number and details.